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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Event Info

Doors open at 7:00pm and music begins at 8:00pm. Please allow time to be processed as there may be long lines.

  • You must be 18 years or older on the day you plan to attend the event (either December 30, 2024 or December 31, 2024) in order to gain admission. A valid government-issued photo ID is required for entry. Expired ID will not be accepted for entry. No one under the age of 18 will be allowed entry into the event even if accompanied by an individual 18 years of age or older.
  • Event will take place rain or shine. If extreme adverse weather occurs, it may result in event cancellation or postponement.
  • Line-ups, set times, and venue are subject to change.
  • No ins/outs.

FAQ

  • Who can I contact for questions regarding my passes?

    For help with your order / account, please visit help.ticketmaster.com/hc/en-us

    Please include your order number in your correspondence.

    Ticketmaster Help Center regular business hours:
    Mon-Fri: 9:00am to 8:30pm (local time) + Sat: 9:00a.m. to 7:00pm (local time) + Sun: 9:00am to 6:00pm (local time). *Alaska and Hawaii follow pacific time zone hours of operation.

    Live chat available!

  • How do I get my passes?

    Download the Ticketmaster app (iOS and Android) to scan your unique barcode at the entrance.

  • Where is Lost & Found located?

    During an event, you may inquire about lost & found items at our Guest Services location behind section 101.

    For inquiries following an event, please email Gary Wilmes at Gary.Wilmes@oakviewgroup.com.

  • General food info

    OVG is the Food Provider at the Tahoe Blue Event Center. Outside food and beverage will be prohibited inside the facility. See vendors at tahoeblueeventcenter.com/arena-info/food-beverage.

  • Will there be free water refill stations?

    Yes.

  • Where is the venue located?

    Tahoe Blue Event Center is located at 75 Hwy 50, Stateline, NV 89449

  • Box Office info – address, hours open

    Venue Address:
    75 Hwy 50
    Stateline, NV 89449

    Box Office Location:
    The TBEC Box Office is located at 75 US Highway 50, Stateline, NV 89449, on the southwest side of the venue. You can access the TBEC Box Office from the Bally's parking lot, the first hour of parking is free.

    Box Office Hours:
    Hours: 3:00 pm - 10:00 pm

    For ticket assistance at the box office, guests must have a valid photo ID, your order number and the credit card used to place your order.

  • What time does the event start?

    Venue doors open at 7:00pm.

  • Can I pass out flyers or promote at the event inside or outside the venue?

    No. Any sort of unapproved promotion is not allowed.

  • Can I bring a sign or totem?

    No signs are allowed. This includes all handheld signs or signs and items attached to poles or pool noodles or apparatus used to display anything above the head. All instances will be subject to surrender and not returned.

  • What about bringing my medical prescriptions (asthma, insulin, etc.)?

    Before entering the event, please make sure all of the medications are properly labeled with name, phone number, and emergency contact. Names on prescriptions must match the person's ID. Notify a security guard at the entrance and the medical staff on site will assist you with storing your medications.

  • Can I bring a camera?

    A phone camera, small point and shoot without interchangeable lenses or GoPro (no poles/extender) are fine to bring in. No video cameras or professional cameras will be allowed into the event.

  • Is the event all ages?

    You must be 18 years or older on the day you plan to attend the event (either December 30, 2024 or December 31, 2024) to attend the event. A valid government-issued photo ID is required for entry. Expired ID will not be accepted for entry. No one under the age of 18 will be allowed entry into the festival even if accompanied by an individual 18 years of age or older.

Allowed Items

Yes Clear Bags (Medium) 12" x 6" x 12"
Yes Small Clutches (Small) 4.5" x 6.5"
Yes Bandaids
Yes Binoculars
Yes Breast Pump (Manual, Battery Operated, Or Powered Devices)
Yes CamelBaks (Empty)
Yes Cameras (Non-Pro Digital, Disposable, Polaroid and Film)
Yes Chapstick and Lip Balm
Yes Dancing Shoes
Yes Ear Plugs
Yes Eye Drops
Yes Fanny Packs and Hip Bags
Yes GoPros
Yes Gum (sealed packs)
Yes Hand Sanitizer
Yes Hats
Yes Inhalers
Yes Makeup
Yes Mobile Phone Chargers
Yes Naloxone
Yes Parasols
Yes Plastic Water Bottles (Empty and Reusable)
Yes Personal Medication (Name On Medication Must Correlate With Persons DL or State ID)
Yes Personal Protective Equipment (PPE) Masks
Yes Purses and Handbags 12”x6”x12”
Yes Stored Breastmilk or Formula
Yes Strollers (for baby/toddlers only)
Yes Sunblock (Non-Aerosol)
Yes Sunglasses
Yes Towels (small-medium size)

No Advanced First Aid Kits (Advanced first aid kits include but not limited to hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
No Aerosol Products/Aerosol Cans
No Air Horns
No Animals
No Audio Recording Devices
No Bicycles, Skates, Scooters or Skateboards
No Blankets
No Body Armor
No Coolers
No Chains or Chain Wallets
No Chairs
No Detachable Lens Cameras
No Drones or Remote Control Aircraft, Cars or Toys
No Illegal Drugs or Drug Paraphernalia
No Fireworks, Explosives or Road Flares
No Flags
No Flyers, Samples, Giveaways or Promotional Items
No Glass Bottles or Containers
No Glow Sticks, Light Sticks, or LED Gloves
No Hammocks
No Hula Hoops
No Hoverboards or Segways
No Instruments
No IV Bags
No Kites or Sky Lanterns
No Laser Pointers
No Markers or Paint Pens
No Massagers
No Metal Water Bottles or Containers
No Outside Food or Beverage
No Non-Personal Protective Equipment (PPE) Masks (costume)
No Selfie Sticks, Tripods or Narcissists
No Smelling Salts
No Stuffed Animals
No Tailgating
No Tents or Sleeping Bags
No Tourniquets
No Toy Guns, Water Guns or Sling Shots
No Totems
No Umbrellas
No Video Cameras
No Wagons
No Walkie Talkies
No Weapons (Guns, Knives, Ammo, Pepper Spray, Mace, etc.)

** Any items deemed inappropriate by the Crowd Management staff will not be allowed into the venue and you must return to your vehicle or dispose of said item(s).

Lost & Found

Lost & found can be found at the Guest Services location behind section 101.

Contact Us

For help with your order / account, please visit help.ticketmaster.com/hc/en-us

Please include your order number in your correspondence.

Ticketmaster Help Center regular business hours:
Mon-Fri: 9:00am to 8:30pm (local time) + Sat: 9:00a.m. to 7:00pm (local time) + Sun: 9:00am to 6:00pm (local time).
*Alaska and Hawaii follow pacific time zone hours of operation.

Live chat available!

LOGIN to your Ticketmaster Account.

General Inquiries

For general inquiries, please email concerts@goldenvoice.com. Please include your order number in your correspondence. 

Accessibility / ADA Inquiries

Guests of the Tahoe Blue Event Center with accessible needs can call the Box Office during our operating hours. Guests may also email Kevin Borycczki, General Manager at Kevin.Boryczki@oakviewgroup.com or call 775-624-8978.

Press

For media inquiries, please reach out to press@goldenvoice.com.